Industry

Web Design Services, Branding, Web Development Services, SEO , Digital 

Services

Timeframe

Renew Skin, a leading cosmetic clinic in Canberra, approached Planet Media to develop an integrated digital solution that could effectively support both their client-facing services and internal operations. Renew Skin offers a wide range of services including injectables, skin treatments, facials and advanced skincare products, but lacked a clear and structured platform to effectively showcase these services and manage bookings.

The goal was to develop a high performing website and clinic management system that improves visibility for cosmetic treatments in Canberra, simplifies appointment bookings and enhances the overall client experience.

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Our website and software solutions helped to position Renew Skin as a leading cosmetic clinic in Canberra, driving website traffic, online bookings and engagement across the Australian skincare market.

After launching the new website, Renew Skin experienced a strong and steady uptick in online traffic. This proves that strategic design and smart marketing can do wonders to your business.

1,200+ new users through organic and direct traffic

At Planet Media, we don’t just build websites- we build momentum

We worked alongside the Renew Skin team to understand their cosmetic services, branding and products. We developed a fully customised solution that combined website design, eCommerce functionality and a tailored clinic management system to place RenewSkin as the leading skincare clinic in Australia.

Throughout the project, we worked across multiple areas including

Designed a sleek, user friendly interface

Consistent design aligned with brand identity

Custom built system tailored to client requirements

Fully personalised platform developed from scratch

Centralised patient and appointment management

Treatment, inventory and payment tracking

Renew Skin

Industry 

Social Media Marketing,, SEO, ecommerce Web Development Services

Services 

Campaign timeframe

Bringing a Legacy Bookstore into the Digital Era

With over 30 years of history in Cooma and a decade under passionate new management, Dorothy Dickens Books was well-loved in the community — but their digital presence hadn’t caught up. When they approached Planet Media, we saw a clear opportunity to elevate their reach through modern marketing.

We conducted a full audit of their website and identified areas to improve usability and user experience. Simultaneously, we introduced them to the power of social media marketing — a new concept for the team, but one we knew could significantly boost visibility and engagement. From refreshing their site to implementing a tailored social strategy, we helped Dorothy Dickens transition confidently into the digital landscape, expanding their audience and strengthening their presence both online and off.

Dorothy Dickens Books store has a history of 30 years of being a brick-and-mortar business in Cooma. It has been ten years since new management took over the bookstore, and since then, they have been striving to provide their customers with quality customer service and desirable publications for all ages. When Dorothy Dickens approached us, we realised they needed an update on the current social media trends. We decided to help them gain visibility through digital marketing and provided a range of services to expand their reach.

Our client's website needed to be brushed up. They also needed to learn more about modern social media, and the opportunities that can bring to small businesses. The idea of creating a social media strategy was new to them, and we were keen to introduce and implement it. After conducting a thorough audit of their website, we realised that they needed to increase their usability.

Considering the long legacy of the bookstore and its classical behaviour, we carefully collaborated with the client to ensure we understood their requirements i.e,

Vision and specifications for the improved website.

We followed a strict process of services for bringing about the required changes, including:

After a thorough competitor analysis, we created a strategy to improve their social media performance. We assessed and analysed current social media trends to identify what the brand was lacking, and what could be improved. Through an in-depth yet easy to grasp in-person course, we taught them the new tools to manage their social media and ensure they improve their engagement rates.

Dorothy Dickens Bookstore needed an immediate website redesign plan. We analysed the current website through a website audit and devised a design to manage their shop feed more efficiently. We decided to stick to colours that depicted the mellow and calm brand identity of the bookstore based on the tranquil and historical town of Cooma, NSW. A subtle green gives the audience a sense of comfort and the pastel cream gives it a sense of age almost like its used books.

A well-structured and user-friendly experience was a priority for the client. Since they primarily deal with used books, it is often a problem for people to understand the condition of the book. To combat this, we added a scale to visually show the condition of the books. In addition, we enhanced user experience, by simplifying the website and adding various touch points.

The website content needed improvement. We worked on the content to ensure that it was appealing to the local audience and a comfortable space for people to surf and discover their favourite books. After thorough research we ensured that we incorporated certain keywords to organically improve the website's SEO performance.

With a refined website, improved user experience, stronger local SEO, and a newfound confidence in managing their social media, the brand is now better equipped to connect with both loyal readers and new visitors alike. Planet Media helped turn tradition into traction — creating a seamless blend of heritage and modern marketing that truly resonates.

Collaborative Strategy Aligned With Legacy & Vision


We worked closely with the client to preserve the bookstore’s classical identity while reimagining its digital future.

Website Redesign Rooted in Usability & Brand Personality


A calming, heritage-inspired UI with pastel creams and soft greens reflected the store’s tranquil Cooma roots and improved the shop feed experience.

Enhanced UX With Customer-Centric Features


Introduced a visual scale to represent book condition, simplified navigation, and added intuitive touchpoints for a smoother user journey.

In-Person Social Media Training With Actionable Insights


Provided customised training based on competitor analysis and current trends, equipping the team with tools to boost engagement and visibility.

SEO-Friendly Content That Connects With Local Audiences


Refreshed website copy to be more inviting, keyword-rich, and tailored to book lovers in the region — improving both discoverability and user comfort.

Holistic Digital Uplift With Measurable Value


From stronger branding to improved usability and organic reach, we helped reposition the bookstore for sustained digital success.

Dorothy Dickens Bookstore

Branded Design, Web Design Services, Branding, Technology, Web Development Services, Marketing, Traditional Marketing Services

When the ACT Council of Social Service (ACTCOSS) set out to launch the ACT Community Sector Careers Gateway (ACTCSCG), they partnered with Planet Media to bring the entire project to life — from concept to execution.

We were entrusted with the complete development of the ACTCSCG brand, including a content strategy, visual identity, website, and a dynamic career hub — all tailored to serve individuals exploring, entering, or growing within the ACT community sector.Beyond digital, we supported the rollout with end-to-end solutions: designing promotional merchandise, organising branded photoshoots, and ensuring timely delivery aligned with key launch dates.

The ACT Community Sector Careers Gateway (ACTCSCG) is an initiative of the ACT Council of Social Service (ACTCOSS), working on behalf of the ACT community sector to provide resources, advice and support to the following users…

Those looking to start their career in the community sector

Those looking to switch their career path into the community sector

Those within the community sector looking for additional resources

Overall, the ACTCSCG was developed to meet the current and future needs of the ACT community sector workforce as the sector grows and diversifies.

The team at ACTCOSS reached out to us with the major task of building a brand, content, website's and career hub from scratch for the launch of the ACTCSCG. Additional requirements included promotional merchandising, arranging photo shoots for various events and adhering to strict deadlines.

As the first of its kind in the ACT, our team worked alongside the team at ACTCOSS to build the concept, brand and business. In a thorough requirement gathering period, we collected their needs and guided them to a logical navigation structure for best showcasing their allied health service offerings.

Throughout the project, we worked on multiple facets of the business including:

The original idea behind the ACTCSCG project was to increase knowledge and create a greater awareness of career pathways in the ACT community sector workforce. This message was essential to the identity of their brand. After some ideation, the team began conceptualising potential logos which aimed to visualise the diversity within the ACT community and share the values of the ACTCSCG's broad target audience. The logo had to be inclusive of all within the sector whilst not becoming too vague and detached from the sector's overall identity. From the proposed ideas, the concept titled ‘Community’ was chosen. After some minor revisions, the logo was finalised.

With the combination of a few simple shapes, a depiction of three people embracing in celebration can be seen, focusing on 'community'. The use of blue, purple and pink gradients was specifically chosen to represent all identities: men, women and everyone in between. The simplicity of such elements allows the icon to maintain its significance no matter the context (large or small print). Finally, the font was chosen to match the boldness and geometry of the icon.

Elements from the logo itself helped to build the brand guidelines document which included the primary logo, alternate logo, icons, graphical elements, colour palette, voice and imagery. This document was then passed on to the design and development team as a guideline for the website.

In preparation for the launch, the team required promotional merchandise for staff members and various events. Our team designed all required merchandise, revised according to feedback, ensured each design adhered to the printing requirements, and communicated with the printer to deliver high quality products straight to the ACTCOSS team. Delivered products ranged from pull-up banners and staff polo shirts to laptop cases and yoyos.

With the development of a website unique to the ACT, additional steps were undertaken in collaboration with the ACTCOSS team to understand the structure, user-journey and various elements that would be found on the site. Our team visited the ACTCOSS offices to help consult the proposed user-journey experience and page structures until a low-fidelity wireframe, crafted from sticky notes, was finalised. From this, our team was able to decipher the provided information and structure digitally through user interface design.

In order to populate the various pages proposed for the website with content, the ACTCOSS team required our assistance for research and content writing. With the initial guidance from the ACTCOSS team, our team conducted in-depth research to understand the required content for each page, ensuring that the content was unique to the ACTCSCG and balanced the voice according to the target audience for each page. With our expertise in web design, we helped to structure the content with the user-interface in mind. Approved content was then migrated across once the website was developed.

With the branding confirmed, research from our content writing conducted and the low-fidelity wireframe structured, our team were able to construct a website which represented the brand, audience and community sector. The overall product was a clean, professional, and informative website for the ACTCSCG’s users.

A key feature in the development of the website was the Career Ambassador listings and booking system. Since the ACTCSCG provides users with access to information from key figures within the ACT community sector, the team required a section which listed all ambassadors in a user friendly format. The solution for this section of the website was the development of a search filter to find ambassadors corresponding with sub-sectors within the community sector and their personal experiences joining the sector. A booking system was also developed to allow users to meet with an ambassador according to their needs and personal situation.

During the lead up to the website's launch, our team helped to communicate and manage a photoshoot, videography and event photography for the ACTCOSS team. This content was then incorporated into the site.


From a blank slate to a complete platform, Planet Media helped ACTCSCG 

define their message, engage their audience,

deliver a brand that resonates across the ACT community sector.

 The result is a professional, future-ready digital hub that informs, connects, and inspires.

As the first initiative of its kind in the ACT, the ACT Community Sector Careers Gateway (ACTCSCG) needed more than just a brand — it needed a bold vision, a clear

voice, and a seamless digital experience. That’s where Planet Media stepped in.

We led a full-scale branding process rooted in the project's core purpose: to raise awareness of career pathways in the ACT’s community sector. After in-depth exploration and collaborative ideation, we created the ‘

’ logo — a simple yet powerful symbol of inclusion and unity, backed by an inclusive colour palette and strong visual clarity. This identity laid the foundation for a full brand guideline suite used across digital and print.

Ahead of launch, we designed and delivered high-impact 

, including pull-up banners, polo shirts, laptop sleeves, and even yoyos — all aligned with the brand voice and tailored for maximum event visibility.

We conducted hands-on workshops and office visits to map out the 

, leading to a collaborative low-fidelity wireframe built with the ACTCOSS team. This process ensured a navigation structure that was clear, intuitive, and user-first — essential for a site representing multiple stakeholders.

 that reflected ACTCSCG’s unique voice while aligning with the site’s user interface. The result? A clean, responsive website that informs, educates, and empowers visitors to explore careers in the community sector.

A major highlight of the platform is the custom-built 

 Users can now filter ambassadors by sub-sector and experience, and book sessions seamlessly, helping the community connect with real voices and real stories from the sector.

To support campaign rollout, we coordinated and managed 

photoshoots, videography, and event photography. 

These visuals were integrated into the site and marketing materials to give the platform a relatable, human touch.

ACTCSCG 

 Web Design Services, Branding, Web Development Services

Planet Media partnered with the National Judicial College of Australia (NJCA) to deliver a complete digital transformation — quickly and effectively.

 With the launch of a major upcoming program, NJCA needed a modern, high-performing website capable of handling increased traffic and offering a seamless user experience.We responded with a rapid website rebuild, delivering a sleek, responsive platform that’s intuitive for users and scalable for future growth. In addition, we refreshed their brand identity by designing a new logo — one that confidently represents NJCA’s position as the authority in Australian judicial education.

The National Judicial College of Australia (NJCA) is an independent, nonprofit entity, incorporated as a company limited by guarantee. Since its inception in 2002, the NJCA has designed, developed and delivered judicial education and training programs for Australian judicial officers across all court hierarchies and jurisdictions.

With the launch of an upcoming program, the NJCA team required a rapid rebuild of their website to handle the predicted spike in traffic and to provide users with a more user-friendly experience. Their old site was outdated and showcased content more like a Word document than a website. The team also wanted to revamp their logo to better reflect their leading role in Australian Judicial education.

With the need to update content on the website, we agreed to work on a tight schedule to build the new website. We worked closely with the NJCA to understand their needs, values, and goals, to create a customised plan that met their unique needs.

The team required updates to their existing logo to uplift the organisation's level of prestige. Maintaining their original colour palette and use of squares within their icon, we conceptualised a number of logos. After some feedback, the final logo was chosen. The biggest change to the logo was ensuring that the organisation's acronym, ‘NJCA’ was present in the primary logo and more prominent. The previous logo featured two versions, one with the full name and one with the acronym. Yet, the text proved illegible from a distance. The use of the acronym allows the logo to stand out from afar, across all print and digital mediums.

To ensure a seamless development of the website based on the initial design, our team regularly conducted virtual meetings with the NJCA. These meetings served as opportunities for requirement gathering, project updates, and design reviews. By engaging in these collaborative sessions, we were able to efficiently identify the necessary elements for the site, determine the best approach for executing the design, and make immediate adjustments.

To improve the feedback process during our design phase, we implemented a practice of prototyping each and every design to simulate the navigation of a fully functional website. This approach greatly aided the NJCA in identifying areas that needed modifications, enabling us to proceed rapidly with the development process once all designs and the user experience was approved.

In order to streamline the development process, our development team closely collaborated with the design team to create pages once the individual designs were approved by the NJCA. This collaborative approach significantly reduced the gap between design and development, resulting in a faster overall process.

The team concluded website development and went live with the website in time for the launch of the NJCA’s new program. Our team continues to help monitor the site and make adjustments wherever necessary. The structured approach to the website allows Judicial officials and the public to navigate the website freely to view what the NJCA has to offer.

We successfully launched the new NJCA website in time for their program rollout, delivering a modern platform that is clear, accessible, and purpose-built. The site now serves as a valuable resource for judicial officials and the public alike, with easy navigation, a refined brand presence, and ongoing support from our team to keep it running at its best.

With a clear need to modernise their content and website, the NJCA partnered with Planet Media to bring their vision to life, all within a tight timeline. We worked closely with the team to understand their mission, values, and communication goals, creating a strategic roadmap tailored to their unique identity.


We elevated the NJCA’s visual identity by refining its logo for greater clarity and professionalism. While preserving their original colour palette and signature square elements, we introduced a more prominent acronym-based logo that ensured strong visibility across print and digital formats. The result: a more cohesive and recognisable brand presence.


Our team facilitated regular strategy and review sessions with NJCA stakeholders, ensuring clear alignment on structure, style, and functionality. This collaborative, iterative design approach allowed us to move swiftly without compromising quality.


To streamline feedback and accelerate approvals, we prototyped every page to replicate real-time user navigation. This allowed the NJCA to test, refine, and finalise the user journey with confidence before development began.


Our designers and developers worked in lockstep, transitioning seamlessly from approved designs to development. This integrated workflow reduced production time and ensured a smooth build process.

NJCA

Web Design Services, Branding, Web Development Services, SEO , Experience Design

Campaign Timeframe

Dr Ben Stephens, a highly experienced Obstetrician and Gynaecologist in Australia, approached Planet Media to establish a strong and professional digital presence. He required an online platform that showcased his expertise in fertility, women’s health and reproductive medicine, while providing reliable information and resources for patients across Australia.

While his reputation and clinical expertise were well established, his existing digital presence did not reflect the depth of his services. The objective was to create a website that communicated trust, credibility and clarity, while offering valuable guidance to patients.

Our team delivered a professional and engaging digital platform for Dr Ben Stephens, strengthening his position as a leading fertility specialist and obstetrician in Canberra with a credible, high-performing online presence.

Clear, patient-friendly website structure

Enhanced visibility for fertility and women’s health services

Dr Stephens now operates with confidence, supported by a website that reflects his expertise and builds trust with patients.

Web Design Services

Experience Design

Web Development Services

The Planet Media team worked closely with Dr Stephens to understand his practice, values and patient needs, allowing us to develop a fully customised website strategy aligned with his goals. We delivered end-to-end digital solutions across key areas:

Client name: Dr Ben Stephens

Experience Design

Web Design

Web Development

Related Work

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